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Omnichannel

Plan Personalized Shopping Routes with AI

April 12, 2025
1 min read
by Sarah Klein, Clienteling Lead
#Personalization #Clienteling #Shopping Route #VIP

VIP clients expect brands to know them. A personalized shopping experience connects digital insights with in-person advice.

Before the Appointment

xlook summarizes style preferences, events, and budget. The team selects suitable stores and reserves sizes.

During the Experience

The app guides you through stations (sneaker drop, ateliers, accessories). Each station logs reactions and adjustments.

Afterwards

An automated recap with looks, links, and service recommendations lands directly in the client’s inbox. This keeps the thread going.

personalized shopping AI

Use xlook's Clienteling Tools

Automatically schedule appointments, looks, and follow-ups – including local stores.

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